Vitextra provides solutions and products for SharePoint Online and Microsoft Teams on subscription-based offerings. This article describes how to manage your Subscription to Vitextra products.
You do not need to purchase Vitextra products in case of trial version utilization. The free 14-days trial period starts automatically when you deploy the product to your Microsoft 365 environment.
Log in to your account and go to Account - My Subscriptions. This page displays all your subscriptions both current and canceled.
Select the subscription to view details and manage it.
On Subscription Page, you can manage license assignments, change license count, or cancel the entire subscription.
Add or Remove License
To add new license or remove unused one:
- Click Add/Remove licenses button under Manage Subscription heading
- Use the up/down arrows to change the number of licenses for the subscription
- Select Update Subscription to submit changes.
You can not remove license from a subscription if it's assigned to an Office 365 tenant.
The license must be assigned to each Office 365 tenant where the product is used.
To assign a license to your tenant:
- Go to Assign License
- Type in Name and ID of your tenant
- Select Submit
The new assigned license will appear in the list immediately.
You can unassign license from tenant.
To remove the assigned license:
- Click Remove next to the assignment you want to remove
- Select Remove to confirm the action
To cancel the subscription go to Cancel Subscription and confirm the action.
What happens when you cancel a subscription
If you cancel your subscription before the end of your term, the subscription moves directly into a inactive state. Billing for the subscription will be turned of immediately.
You can not reactivate the disabled subscription. You need to set up a new subscription to keep using the product.